iCards : Privacy policy

About Us

iCards is the leading online digital cards app in Kuwait providing the easiest, most convenient way to get your digital cards with instant code delivery straight to the app’s inbox. Without the hassle of checking your email for the code!

Shop securely using KNET debit card and enjoy a wide variety of digital cards as well as top mobile accessories at your convenience.

All digital cards and mobile accessories sold by iCards app are purchased directly from the manufacturers and authorized distributors to ensure the delivery of top quality products and services.

What is the personal information you gather from persons visiting iCards application?

iCards application may request you to provide information upon signing up and/or conducting a purchase order and/or replying to a questionnaire or marketing call and/or browsing the application and/or using the other features of the application. The information includes the name, email account, contract details or other details to assist you in using the application.

How do we use your information?

• To improve our application in order to provide a better service to you.
• To personalize the user’s experience and allow us to provide the content type and products offers in which you are interested more than others.
• To provide you with a better customer service through replying to the inquiries, requests, proposals and provide other relevant significant information.
• To conduct your transactions in a better manner.
• To manage competitions, promotion, offers, questionnaires or other features of the application.
• To notify offers, post the latest news, updates and other services through the contact details provided to serve you in a better manner.

Steps to request account deletion

• Install iCards application.
• Open Homepage -> Side Menu -> Login
• Enter username, password and click on Login.
• Open Side menu -> My Account
• Under My Account -> Select Delete Account
• Our agent will verify request and user information will be deleted from our database
• Once account is deleted, all information will be deleted within 3 days

How do we protect the visitor’s information?

We do use data breach testing standards and/or PCI component interconnection testing.

Your personal information is contained behind secure networks and is only accessible to a limited number of people who have access to those systems and are required to keep the information confidential. In addition, all sensitive/credit information you provide is encrypted by Secure Socket Layer (SSL) technology.

We also implement a variety of security measures when a user submits a request, enters, submits or accesses his or her information, in an effort to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Upon your request to obtain our service or access our website/platform, this is considered as a final and irrevocable approval from you of the terms and conditions set forth in connection with this service or website.

Upon your access to our website/platform/application, this is considered as an authorization to us to obtain your information and using it in a manner which does not contravene the laws, and keep a copy thereof.

If you wish to cancel the account, this feature is available with the deletion of all the saved data.

You should take at all the times all actions to protect your programs, system, information, funds, credit cards, banking cards, purchases and valuable things. You should also take all measures to prevent losses in the event of occurrence of leakage, hacking, entry of virus, wrong usage or other similar cases to the foregoing. In all cases, our website/platform/application does not provide any guarantees regarding the protection of your information from leakage, penetration, virus or misuse, all of which are considered among the risks that you agree to upon obtaining the service or accessing the site/platform/application.

While we do our best to provide the service, we do not warrant or guarantee, expressly or implicitly the availability of the services, the completeness, accuracy, reliability, suitability, suitability for the purpose, absence of errors, intrusions or the like with respect to the services and facilities offered.

In no event shall we be liable for any loss or damage, direct or consequential, or for lost profit, or special damage caused by direct, incidental, indirect, or intentional damage, whether contractual or by law, arising out of or in connection with this service or your access to our websites, platforms and application (and/or) failure to perform, non-performance, unavailability, interruption, stop (and/or) disconnection of service, whether towards you (and/or) towards third persons, whether this risk, loss or damage is expected or not.

You shall be liable for all the responsibilities related to the use of any credit card, debit card, bank card, or any other cards, subscriptions or accounts designated for payment, whether used by you or by others. In the event of robbery, theft or loss of any of these cards or accounts or subscriptions, you bear the resulting responsibilities and are obligated to compensate us for losses and damages resulting from their use.

In the event of claims or filing lawsuits as a result of this service, requesting the same and your access to our websites, platforms and application, the maximum limit for losses and compensations (of all kinds) that may be payable to you is a maximum of 10% of the total purchases, including, but not limited to, theft of information or funds, loss of money, loss of clients, lost profit, damages, direct or indirect losses, and compensations of all kinds that result from any breach, violation, errors, or others, provided that the default and compensations are confirmed by a final and conclusive court judgment. Further, you hereby waive all of the above-mentioned rights according to a final waiver for everything that exceeds the above-mentioned maximum limit.

The relationship between both parties is governed by the laws in force in the State of Kuwait. The courts of Kuwait are exclusively competent to hear any dispute that arises in connection with the relationship between us, the services we provide and their use, or your access to the site/platform/application. Both parties irrevocably waive any rights they have to refer to other laws or other courts.

These terms and conditions and conditions are considered as a contract between you and us regarding your access to our website/platforms/ application and your request for services.

We are happy to assist you by replying to any questions regarding our privacy policy by email or agents support.